Cost is, and will always be, a big factor in influencing our choice and buying habits, whether it be for the practice or in your day-to-day life. However, it’s not the only factor and often savings made in time, administration hours and manpower can contribute more to a healthier bottom line than saving that extra 10p!
For example, if there was a supermarket that offered the cheapest price on every single product, we would all shop there, wouldn’t we? But it doesn’t work like that…there are a wide variety of non-price led reasons to why we would shop somewhere else, such as; convenience, free parking, late night opening hours, free delivery service, etc.
So, when looking for a dental supplier, what things should you be considering before you decide a certain supplier is right for you? Here are five useful tips that should aid your decision helping you to find a supplier that’s right for you, your practice and your revenue line:
One-stop-shop
By opting for a supplier that offers a ‘one-stop’ service, you will save yourself valuable time. You’ll only need to make one call for all requirements, and you’ll build a strong relationship with your supplier who will start to understand your needs, therefore reducing administration and staff time due to fewer invoices and statements. So, to make ‘real’ cost savings, look for a supplier that offers a full range of products and services, from capital equipment to repair workshops and more importantly, a sales representative who will work with you to grow your business.
Seek out the truth
Only deal with a dental supply company who employ non-commissioned sales representatives. That way you can be sure they’ve only got your best interests at heart and that they’re not trying to sell you supplies that you don’t need.
It’s time for our quarterly catch-up
Keep your supplier on their toes by scheduling regular review meetings. Three or four meetings over the course of a year will give you the opportunity to discuss any new products that could help make a real difference in your practice or to your revenue streams. These catch-ups will also allow you to analyse your spending patterns discussing any areas where savings can be made in either money or time.
Be a smart buyer
A big chunk of your annual spend will probably be spent on just 20% of the products you purchase – these are the products you should be buying smartly. Pinpoint the products you use most regularly and ensure your staff are fully trained on how to use them to avoid potential material wastage. A final point worth exploring on the subject of buying smartly; explore whether your supplier provides similar products, but at a lower cost, further consolidating your annual spend.
Ask about partnership deals
Finally, keep an eye out for partnership-preferred packages. Are you a member of any societies, associations or study groups? If so, they may have negotiated deals with different suppliers that you can tap into. So, take DPAS’ Business Bite partner benefits – these offer you discounts on products and/or services saving you money and helping your practice to run smoother.
