We are all living in extraordinary times at the moment. The changes brought about by COVID-19 have been far-reaching and it’s hard to think of anything that hasn’t been impacted by the pandemic. Trying to run a business and deliver healthcare services during this time is about as challenging as it gets. At DPAS we’re… Read More
Do you know what your hourly rate is?
Often, when I ask this question in dental practices, the answer is generally ‘no’. However, even if number-crunching is your least favourite activity, it is really worthwhile working this figure out. It can help you to plan ahead, stay in control of your costs and make decisions quickly. And, the good news is that you… Read More
Is your website working for or against you?
Ian Eslick looks at how to make sure your website is designed simply enough to attract new patients… A good website can be one of the most effective ways of attracting new patients. And vice versa – a website that doesn’t work well can have potential new patients clicking off it within seconds. So how… Read More
What 25 years in dentistry has taught me…
Ian Eslick reflects on his journey from practice manager to business development consultant at DPAS as he marks 20 years with the company… I began working in dentistry in the early nineties as a business manager. At the time I just answered an advert without knowing it was for a dental practice, but I enjoy… Read More
How my plan helps me to build patient loyalty
Ian Eslick speaks to one of the first practices to join DPAS more than 20 years ago… Rob Glenning is one of the longest standing members of DPAS – after first implementing their dental membership plan 21 years ago. Over that time, he has owned four practices, and has found that having a plan in… Read More
Do your patients know about your plan?
To grow the number of patients on your dental payment plan, you need a structured approach. Once the plan has been in place for a while and an embedded part of your practice, it can be easy to lose focus on it. Because it’s familiar to you, you can fall into a trap of thinking… Read More
