Jo Phillpot explores an empathetic principle, set out by Nicki Rowland in a recent webinar, to help you reopen and bring back your team in a positive way… Dental practices across the UK are reopening their doors once more, not only to the public, but to a new set of challenges that might make the… Read More
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The questions every new patient should be asked
Jo Phillpot, Business Development Consultant at DPAS, looks at the most important questions that you should be asking new patients… We all know that taking on new patients is one of the key ways to keep your practice thriving. Over the course of a lifetime they can generate thousands of pounds in income, not just… Read More
Three steps to an easier recruitment process
Jo Phillpot shares her advice on how to make finding your next team member a smooth process… If ‘teamwork makes the dream work’, then recruitment can sometimes be the stuff of nightmares. A strong team makes a practice run smoothly and efficiently, so when there is a gap to fill it can feel like a… Read More
Five steps to successful Facebook adverts
Facebook adverts are an effective way to reach new patients – even if they are not following your practice’s page already. If you’re posting regularly to your page that’s a great way to raise awareness of your practice and engage with your audience. But you won’t necessarily be reaching everyone you want to. With targeted… Read More
Getting down to business with…Jo Phillpot
Jo Phillpot celebrated her 30th anniversary of working in dentistry in 2019. During her 19 years working in both NHS and private practices she has been a dental nurse, oral health educator and practice manager. For the past decade she has been a Business Development Consultant at DPAS where she uses her expertise to support… Read More
Turn enquiries into appointments with three simple tips
Jo Phillpot shares simple techniques to transform every enquiry into a patient… Having new enquiries is great, but unless they turn into new, and paying, patients, they won’t actually have much impact on the growth of your practice. A front desk team that is skilled in converting these enquiries into booked appointments is a must… Read More
