Your patients’ experience determines how they feel about your practice, and that makes it an important, if not the most important, factor in how successful your practice will be. To ensure you’re delivering a service that meets, and ideally exceeds your patients’ expectations, I have pulled together five great ways to give your patients the… Read More
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Quick tips to turn every phone call enquiry into a new patient…
Each new patient, assuming they join your plan and have just a little bit of treatment, could bring in up to £5,000 over a decade. That can make a big difference to your practice but, how do you make sure that they become a new patient in the first place? Often, it all starts with… Read More
Your new best friend – your practice phone!
The front desk – a hive of activity and probably the busiest area in the practice. Other than treatment and treatment consultations (although these are known to happen in the reception area too!), everything else happens in and around the front desk. So, in amongst the chaos, picking up the phone to a prospective customer… Read More
Add value to your practice with marketing
Dental magazines carry a lot of articles promoting the importance of marketing, but for many dental professionals, marketing can seem like an alien concept and fear of this ‘unknown’ can manifest itself in complete inactivity. Yet when times are hard, marketing can keep a practice moving forward and increase its success. Indeed, research consistently shows… Read More
Be consumable savvy and make some real savings!
Cost is, and will always be, a big factor in influencing our choice and buying habits, whether it be for the practice or in your day-to-day life. However, it’s not the only factor and often savings made in time, administration hours and manpower can contribute more to a healthier bottom line than saving that extra… Read More
Re-ignite your health-based practice
The health-based practice is back in vogue; prevention and health preservation is once again the aim of patients, practices, and the Government. However, what we’re not so good at as a profession is proving how we care for patients’ health. Check out our top tips below to make your efforts clear and your practice more… Read More
