Making sure morale in your team is high is important in the best of times. In the worst of times, like we have experienced over the past seven months, it is absolutely vital. A happy team means a more cohesive and productive team. And when you need to begin rebuilding your practice after several… Read More
Practice Management
How we overhauled our membership plan during lockdown
At the start of lockdown, the leadership team at Chapel Street Dental & Implant Centre decided to seize the opportunity to implement some big changes at the practice. They revolutionised the way they structure their plan fees and moved to membership only, and the numbers of patients on plan are steadily increasing. They have also… Read More
A guide to becoming membership-only
If you’re looking for even greater financial security for your practice in the aftermath of COVID-19, it’s worth considering a move to a membership-only model. Many practices told us how grateful they were to continue receiving the monthly payments from their patients during the months their practice had to close. This has led some to… Read More
The three ‘f’s to help you support your team’s return to work
Jo Phillpot explores an empathetic principle, set out by Nicki Rowland in a recent webinar, to help you reopen and bring back your team in a positive way… Dental practices across the UK are reopening their doors once more, not only to the public, but to a new set of challenges that might make the… Read More
What have you done today to make you feel proud?
Fans of the band, M People or the TV show Miranda, might be familiar with the headline to this blog. But, 20 years after Heather Small and co. released it as a song, it’s still a good question to ask – especially now. Pride isn’t a feeling we identify easily with and sometimes wouldn’t label… Read More
Wetheral Dental Practice – our approach to COVID-19
Deborah Bell chats to Julie King, Owner of Wetheral Dental Practice, about her approach to COVID-19. “After going into lockdown, like most other mainly private practices, I furloughed some of my team,. Since then those that remain have taken it in turns to go into the practice for a morning or afternoon to do telephone… Read More
