Your job as a dental practice is to help your patients achieve and keep good dental health. That means it’s also your job to make sure they know why a healthy mouth is important and what they should be doing at home to look after their mouths. When giving advice, it helps if everyone in… Read More
Practice Management
Bland or brand? How ‘clone towns’ are a lesson to us all
Have you ever visited a town while on holiday in the UK and had a feeling of déjà vu, as if you have walked that high street before? The shops are all the same – the banks, pharmacies and chain bars and restaurants replicating perhaps even your hometown or the place you visited the last… Read More
How to gain the maximum benefit from your dental plan
One way in which dentistry has always excelled, among all sectors, is by putting strong relationships at the heart of customer service to build loyalty with patients. I believe this approach of building genuine relationships based on trust and understanding should be applied not just between practice and patients, but also between practice and suppliers…. Read More
The sweet taste of a great brand
It is somewhat ironic to discover in an article about dental practice branding that, according to the Guinness Book of World Records, Tate & Lyle is Britain’s oldest brand. The company, founded almost 100 years ago, ditched its sugar refinery division back in 2010 but its legacy lives on, particularly in the iconic green and… Read More
How to plan your finances for life after selling your practice
Selling your practice before your retirement date, whether you want to move into working as an associate or pursue a new career, is becoming increasingly popular. But, how do you maximise the funds you have worked so hard for, to make sure you get the best return? Below, Michael Copeland, Area Manager for Wesleyan, shares… Read More
How to deal with new patient enquiries
Here, Jo Phillpot shares her top tips on how you can increase your chances of success and turn more enquiries into appointments… Pick up the phone! A potential new patient has visited your website and filled out a patient enquiry form online…now you have an opportunity to get them into the practice! Sharing the benefits… Read More
