Imagine yourself as a ranch hand in the American West about a century ago – I know this is far removed from the world of dentistry but bear with me! Imagine that you need to capture a young steer. What do you do? The only way to exert control is to face the steer, grab it… Read More
Practice Management
How to reduce white space in your diary
Jo Phillpot shares some tried-and-tested methods to achieve a full appointment book… Do you ever look ahead to the following week in the diary and feel disappointed about the amount of gaps you see? The good news is, you are not alone – most dentists will admit to doing the same. The bad news is,… Read More
Top five tax tips to reduce financial pressures for dental associates
Taking up an associate position can offer many rewards and benefits for ambitious dentists. As well as providing a welcome boost in income, working as an associate allows you to hone your dental skills and forge stronger relationships with patients. But these additional responsibilities can also be overwhelming and many associates struggle with the financial… Read More
How to exceed patient expectations – a matter of perspective!
When it comes to delivering a service that meets – and ideally exceeds – your patients’ expectations, it can all come down to taking a different point of view. To ensure you are providing the best experience possible, you need to look at the entire journey from where they’re standing. Your patients’ experience determines how… Read More
Our marketing guide to make you stand out from the competition!
Dentistry is an increasingly competitive marketplace, but with a proactive, strategic and structured approach to marketing you can make sure your practice outshines the rest. As a standout practice you can attract new patients and increase treatment uptake. So, here are five simple tips to get your marketing on the right track… 1. Start at… Read More
Your new best friend – your practice phone!
The front desk – a hive of activity and probably the busiest area in the practice. Other than treatment and treatment consultations (although these are known to happen in the reception area too!), everything else happens in and around the front desk. So, in amongst the chaos, picking up the phone to a prospective customer… Read More
