Louise Beddow and Lisa Bainham discuss the changing nature of the practice manager role and the challenges they face today… The practice manager acts as a kind of ‘eye in the sky’ in the business, with oversight across all areas and ensuring things run smoothly to keep patients and staff happy. Often, on top of… Read More
Practice Management
Teamwork that goes beyond the practice
Tracy Webb asks Emma Nash, Practice Manager at Martock Dental, to share her thoughts on the importance of support from outside the practice… Having a supportive, strong team can help your practice to thrive, as everyone works together and is focused on the same goal. Plus, it generally makes for a happier atmosphere, and a… Read More
How moving plan provider freed up funds to invest in our practice
Louise Beddow speaks to Ed Webster about how changing plan provider enabled him and the principal partner to invest in his 70-year-old practice… Woodlands Dental Practice is celebrating its 70th anniversary this year but is definitely not slowing down in terms of its focus on developing the business. The Neath-based surgery is continuing to make… Read More
Three quick tips on delegating effectively
As the profession of dentistry has changed over the years so has the role of practice manager, becoming increasingly varied and more powerful. The rise of compliance, changes to regulation, and growing competitiveness of the market, means a practice manager has more items on their ‘to-do list’ than ever before. This is where the need… Read More
Simple hacks for stress-free recruitment
Finding the next member of your team can be a stressful process, after all strong teamwork is a key part of what makes your practice run so smoothly. It can be tempting to hire someone quickly, just to fill the gap and keep the wheels turning, particularly if a member of staff has left without… Read More
A clear measure of your success
I accept that measuring your financial figures or other key performance indicators (KPIs) may not be the thing that makes you jump out of bed in the morning. And it probably isn’t the reason you chose to open a dental practice. But it is vitally important for the success of your practice. Why bother measuring… Read More
