Connie Hopper discusses how defining and expressing your practice’s personality can help you attract and retain patients… Dentistry is a crowded market place, where – at least from the patients’ perspective – everyone is offering basically the same service. This means it is even more important to make sure you are standing out and carving… Read More
The evolution of the practice manager
Louise Beddow and Lisa Bainham discuss the changing nature of the practice manager role and the challenges they face today… The practice manager acts as a kind of ‘eye in the sky’ in the business, with oversight across all areas and ensuring things run smoothly to keep patients and staff happy. Often, on top of… Read More
How to create successful Facebook adverts
With more than 2.2billion people* actively using Facebook on a monthly basis, it is fair to assume that many of your patients – and potential patients – will be using the platform. But did you know that you could potentially reach all of these people via Facebook – regardless of whether or not they currently… Read More
Teamwork that goes beyond the practice
Tracy Webb asks Emma Nash, Practice Manager at Martock Dental, to share her thoughts on the importance of support from outside the practice… Having a supportive, strong team can help your practice to thrive, as everyone works together and is focused on the same goal. Plus, it generally makes for a happier atmosphere, and a… Read More
How moving plan provider freed up funds to invest in our practice
Louise Beddow speaks to Ed Webster about how changing plan provider enabled him and the principal partner to invest in his 70-year-old practice… Woodlands Dental Practice is celebrating its 70th anniversary this year but is definitely not slowing down in terms of its focus on developing the business. The Neath-based surgery is continuing to make… Read More
Three quick tips on delegating effectively
As the profession of dentistry has changed over the years so has the role of practice manager, becoming increasingly varied and more powerful. The rise of compliance, changes to regulation, and growing competitiveness of the market, means a practice manager has more items on their ‘to-do list’ than ever before. This is where the need… Read More





