To grow the number of patients on your dental payment plan, you need a structured approach. Once the plan has been in place for a while and an embedded part of your practice, it can be easy to lose focus on it. Because it’s familiar to you, you can fall into a trap of thinking… Read More
Getting down to business with Tracy Webb
Tracy Webb has more than 25 years’ experience working in mixed practices in roles including dental nurse, receptionist, practice manager and oral health educator. She also has over 12 years’ experience working at DPAS where she has shared her passion for guiding practices to improve their performance and grow both patient numbers and profits. Below,… Read More
A great brand = more referrals
Connie Hopper explores how your brand has the power to inspire patients and secure referrals… There are two points that are almost always put forward by practices when talking about their marketing: Most of our new patients come from referrals We’d like more referrals. What then becomes apparent is that, despite the fact that the… Read More
Six things to include in your morning huddle
Connie Hopper looks at ways to make sure your morning huddle is effective and enjoyable… It’s a good idea to have a morning huddle, but it’s an even better idea to have a plan that ensures they’re effective. Sometimes an idea like a morning huddle can be set up with the best of intentions, but… Read More
The fine line between friend and colleague – and how to strike the right balance
I started working as a dental nurse 20 years ago and have made strong friendships within the practice over the years. After going on maternity leave I was asked to come back as the practice manager. I had a very close bond with one particular nurse and I knew that this could change the dynamic… Read More
Getting down to business with…Jo Phillpot
Jo Phillpot celebrated her 30th anniversary of working in dentistry in 2019. During her 19 years working in both NHS and private practices she has been a dental nurse, oral health educator and practice manager. For the past decade she has been a Business Development Consultant at DPAS where she uses her expertise to support… Read More
