Louise Beddow looks at how a report into the dental workforce can help practice owners improve their recruitment success… Knowing the current make-up of the dental workforce and what it will look like in the future can help to make your recruitment process smoother and quicker. Fortunately, a report providing just that insight has recently… Read More
Turn enquiries into appointments with three simple tips
Jo Phillpot shares simple techniques to transform every enquiry into a patient… Having new enquiries is great, but unless they turn into new, and paying, patients, they won’t actually have much impact on the growth of your practice. A front desk team that is skilled in converting these enquiries into booked appointments is a must… Read More
Getting down to business with Emma Wilks
Emma Wilks is a Business Development Consultant at DPAS and has over six years’ experience in dentistry, mainly supporting dental teams to become more efficient and grow their income. She is particularly passionate about building strong relationships with her customers and helping them find solutions to challenges. In this blog, Emma discusses the need to… Read More
Why a plan works for our practice…
Louise Bone discusses with Colin Gardner how DPAS’s membership plan has helped to manage issues such as a recession and increased regulation… As with all small businesses, dental practices are subject to external factors, such as market forces and legislation, that are beyond their control. While that may be the case, with the support of… Read More
How to reduce the number of FTAs in your practice
Patients failing to attend their appointments can be one of the most frustrating parts of running a dental practice, especially when you may have turned others away due to being fully booked. Not to mention, that unattended appointments can impact your bottom line. Therefore, finding a way to reduce the number of Failed to Attends… Read More
What kind of training should you be investing in?
There’s an often-quoted story where a CEO asks, ‘What if we train our staff and they leave?’, and the CFO replies, ‘What if we don’t and they stay?’… It’s a scenario that many people involved with running a business may feel familiar with. Training is an investment of time and money, and it can run… Read More
