Tracy Webb explores how you can guard your practice’s reputation to keep attracting patients… A good reputation can be one of the strongest assets a business owns. It can be the deciding factor between someone choosing to attend your practice or another. It’s the same as when you are choosing a hotel or restaurant –… Read More
Business support
Put the ‘social’ into your social media
Emma Wilks shares her ideas about how to bring your practice’s personality to life and engage more on social media… With social media, the clue is in the title – it’s meant to be a social activity. This applies to business pages as much as it does to personal ones. If your practice’s page on… Read More
What 25 years in dentistry has taught me…
Ian Eslick reflects on his journey from practice manager to business development consultant at DPAS as he marks 20 years with the company… I began working in dentistry in the early nineties as a business manager. At the time I just answered an advert without knowing it was for a dental practice, but I enjoy… Read More
Three things to check if your social media is working for you
Connie Hopper shares her thoughts on the key things to monitor to make sure your social media efforts are bringing rewards… Dentistry is a relationships business. The stronger your connections are to your patients, the more loyal they are and the more likely they will be to refer your practice to friends and family. And,… Read More
Getting down to business with Katrina Rees
Katrina Rees is the newest recruit to our Business Development Consultant (BDC) team, joining DPAS in March 2019. She has 25 years’ experience in retail, mainly working in sales and people management roles. Katrina is now putting the skills she learned there to good use in helping dental practices to grow their plans, and therefore… Read More
Three tell-tale signs of an unhappy patient
Tracy Webb explores how to tell if a patient is unhappy and ways you can reverse the situation… It’s a given that you always want your patients to be happy with the service you provide and outcome of their treatment. Providing quality care that impacts positively on your patients was probably a key factor in… Read More
