Tracy Webb has more than 25 years’ experience working in mixed practices in roles including dental nurse, receptionist, practice manager and oral health educator. She also has over 12 years’ experience working at DPAS where she has shared her passion for guiding practices to improve their performance and grow both patient numbers and profits. Below,… Read More
Compliance
My typical day managing a dental practice
What does a typical day managing a dental practice look like? Well the first thing to say really, is that no two days are the same – ‘curve balls’ constantly and consistently come along, smashing your well-laid plans to pieces. Be prepared for that and learn to roll with the punches, getting stressed or angry… Read More
Getting down to business with Ian Eslick
Ian Eslick has been in the dentistry business for more than 24 years. While working in a six-surgery practice in Cornwall he developed skills and knowledge that he now uses as a Business Development Consultant at DPAS to support practices, such as project management, financial planning and driving company growth. He has been with… Read More
The evolution of the practice manager
Louise Beddow and Lisa Bainham discuss the changing nature of the practice manager role and the challenges they face today… The practice manager acts as a kind of ‘eye in the sky’ in the business, with oversight across all areas and ensuring things run smoothly to keep patients and staff happy. Often, on top of… Read More