At the heart of dentistry lies one key principle: to effect positive change to benefit patients’ overall health and wellbeing. A dental team collaborates to deliver this care either with direct treatment or via education. Improving quality of life with effective treatments is an everyday expectation – and addressing what has gone before often helps… Read More
Dental Plan Support
Six tips to attract and retain your patients!
One of the most commonly asked questions by many of our practices is how can they attract and retain those all-important patients so they can continue to thrive in the face of their competitors. After all, without a strong patient base, how can you expect to build a profitable and sustainable practice? So, here are… Read More
Trust – hard to build, easy to lose…
The number one ingredient when building strong and productive relationships is trust – and it’s certainly no secret that dentistry is one of those professions that thrives on such trusting relationships. In the dentist-patient relationship, trust comes from the assurance around patient confidentiality, from conducting procedures that are in the patient’s best interest and, understandably,… Read More
How to gain the maximum benefit from your dental plan
One way in which dentistry has always excelled, among all sectors, is by putting strong relationships at the heart of customer service to build loyalty with patients. I believe this approach of building genuine relationships based on trust and understanding should be applied not just between practice and patients, but also between practice and suppliers…. Read More
Take the bull by the horns, now’s the time to make the switch!
Imagine yourself as a ranch hand in the American West about a century ago – I know this is far removed from the world of dentistry but bear with me! Imagine that you need to capture a young steer. What do you do? The only way to exert control is to face the steer, grab it… Read More
