In any consumer experience, we all expect a warm welcome – whether it is the waitress taking our order or the booking agent at the airline check-in desk. The front-of-house experience is, essentially, the ‘shop window’ of any business. Relationships are made or broken at this initial introduction. The first greeting in a crowded and… Read More
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Dental Team
Nine tips on how to keep your team happy!
Great teams work well together and communicate exceptionally. But when times get busy or stressful due to patient pressure or short-staffed days, it’s hard to make sure everybody’s happy. Follow these nine tips to help keep relationships sweet and morale high in the practice… Encourage togetherness Meet regularly. Whether this is shared social lunch breaks in the… Read More
