The front desk – a hive of activity and probably the busiest area in the practice. Other than treatment and treatment consultations (although these are known to happen in the reception area too!), everything else happens in and around the front desk. So, in amongst the chaos, picking up the phone to a prospective customer… Read More
Income
If you don’t ask, you won’t get!
I’m yet to come across one practice owner or manager that doesn’t want to keep their practice costs down. But, having the confidence to negotiate with your suppliers is something that many shy away from. With that in mind, ask yourself whether you think you’re getting value for money and the best deal possible from… Read More
Are you missing out on sundry sales?
Every dental practice wants to be more profitable, spending time and energy on attracting new patients to the practice. This is great! However, what about the patients you already have…are there opportunities for income generation that you are missing out on? Break down barriers Take the sale of sundries for example. All dental practices stock… Read More
Ten Tips on how to promote your plan
There are many benefits of introducing a patient membership plan into your practice…increased patient loyalty, a regular and reliable income and a higher uptake in treatment plans (to name a few!). Everyone can introduce a plan into their practice, however ensuring it is a successful one is down to you and the team. Here I’m… Read More