There’s an often-quoted story where a CEO asks, ‘What if we train our staff and they leave?’, and the CFO replies, ‘What if we don’t and they stay?’… It’s a scenario that many people involved with running a business may feel familiar with. Training is an investment of time and money, and it can run… Read More
Investment
One simple change that made a big difference
Connie Hopper, from DPAS, speaks to Practice Manager Andrea Korn about moving plan provider and making changes by investing in their practice… ‘You never get a second chance to make a first impression’ is a well-worn cliché. But, the reason for that is probably because it has more than a ring of truth to it…. Read More
How to stay one step ahead of the competition!
When I first began working in dentistry in 1989, the marketplace was nowhere near as competitive as it is today. Not only are there more private practices and corporates around, but patients are also savvier. All of which means today’s practice needs to work that little bit harder to attract and retain patients. One of… Read More
