You may not know her music or recognise her face among a sea of pop stars, but you will more than likely have heard of Taylor Swift. That is, unless you leave your practice at night, go straight home, shut the blinds and switch off completely from the outside world. The US singer-songwriter, who constantly… Read More
Patient Growth
Educate, accommodate – and don’t be late!
Your patients’ experience determines how they feel about your practice, and that makes it an important, if not the most important, factor in how successful your practice will be. To ensure you’re delivering a service that meets, and ideally exceeds your patients’ expectations, I have pulled together five great ways to give your patients the… Read More
How to get new patients by being a business ‘buddy’
In an era where economic growth and stability are not a guarantee, dental practices very often need to revisit ways of marketing their practice to attract new patients. For dental practices, working with local companies can mean fruitful relationships that create opportunities to grow their patient base and ensure a healthy local population as well… Read More
How to deal with new patient enquiries
Here, Jo Phillpot shares her top tips on how you can increase your chances of success and turn more enquiries into appointments… Pick up the phone! A potential new patient has visited your website and filled out a patient enquiry form online…now you have an opportunity to get them into the practice! Sharing the benefits… Read More
Quick tips to turn every phone call enquiry into a new patient…
Each new patient, assuming they join your plan and have just a little bit of treatment, could bring in up to £5,000 over a decade. That can make a big difference to your practice but, how do you make sure that they become a new patient in the first place? Often, it all starts with… Read More
How to exceed patient expectations – a matter of perspective!
When it comes to delivering a service that meets – and ideally exceeds – your patients’ expectations, it can all come down to taking a different point of view. To ensure you are providing the best experience possible, you need to look at the entire journey from where they’re standing. Your patients’ experience determines how… Read More