Deborah Bell talks to Lisa Guthrie about her move from dental nurse to practice manager and how extra support helped her… The journey from dental nurse to practice manager is the road well-travelled. It’s the route which many practice managers take and, indeed, it was the one I took while working in practice. Taking on… Read More
Patient needs
Turn enquiries into appointments with three simple tips
Jo Phillpot shares simple techniques to transform every enquiry into a patient… Having new enquiries is great, but unless they turn into new, and paying, patients, they won’t actually have much impact on the growth of your practice. A front desk team that is skilled in converting these enquiries into booked appointments is a must… Read More
How to reduce the number of FTAs in your practice
Patients failing to attend their appointments can be one of the most frustrating parts of running a dental practice, especially when you may have turned others away due to being fully booked. Not to mention, that unattended appointments can impact your bottom line. Therefore, finding a way to reduce the number of Failed to Attends… Read More
Getting down to business with Louise Beddow
Louise Beddow is the Sales Manager at DPAS, heading up the team of Business Development Consultants. With her experience both at DPAS over the past nine years, and prior to this as a manger of UK sales teams in the industrial and commercial advertising sector, she has a wealth of skills in team-management. Here she… Read More
How to smooth the ups and downs of cash flow to benefit your practice
Deborah Bell examines the benefits of steady cash flow and how to achieve it in your dental practice… Cash flow may not be the reason you wanted to become a dentist, or what you dreamed about while studying, but it is a good barometer of your business’ strength and performance. It is key to ensuring… Read More
How an A4 sheet of paper could boost your profits
Deborah Bell explains how introducing a form can help to spark meaningful conversations that lead to more profits… Dental practices don’t tend to have huge marketing budgets…if they have one at all. So, anything that can help to improve the performance of the business for little or no cost is something to be welcomed and… Read More
