Louise Bone has more than 17 years’ experience in dentistry including in NHS and private practices, hospital and training settings. Particularly passionate about compliance, delivering training, team motivation and the patient journey, Louise has been a Business Development Consultant at DPAS for the last six of those years. Below she talks about her experience working… Read More
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Practice management
Improve your staff appraisals to boost team and business performance
It’s not that long ago that it would have been unusual for a dental practice team to even have staff appraisals. Nowadays, you may well be having them, especially as they can feed into meeting the CQC’s well-led Key Line of Enquiry, but do you feel they are really benefitting your team members and your… Read More
Make finding your next team member easier with new workforce data
Louise Beddow looks at how a report into the dental workforce can help practice owners improve their recruitment success… Knowing the current make-up of the dental workforce and what it will look like in the future can help to make your recruitment process smoother and quicker. Fortunately, a report providing just that insight has recently… Read More
Getting down to business with Emma Wilks
Emma Wilks is a Business Development Consultant at DPAS and has over six years’ experience in dentistry, mainly supporting dental teams to become more efficient and grow their income. She is particularly passionate about building strong relationships with her customers and helping them find solutions to challenges. In this blog, Emma discusses the need to… Read More
How to reduce the number of FTAs in your practice
Patients failing to attend their appointments can be one of the most frustrating parts of running a dental practice, especially when you may have turned others away due to being fully booked. Not to mention, that unattended appointments can impact your bottom line. Therefore, finding a way to reduce the number of Failed to Attends… Read More
My typical day managing a dental practice
What does a typical day managing a dental practice look like? Well the first thing to say really, is that no two days are the same – ‘curve balls’ constantly and consistently come along, smashing your well-laid plans to pieces. Be prepared for that and learn to roll with the punches, getting stressed or angry… Read More




