Deborah Bell has more than 25 years’ experience working within dentistry, including 15 years in practice. She has spent time in both NHS and private practices, and worked in numerous roles including receptionist, dental nurse and practice manager before becoming a Business Development Consultant at DPAS 10 years ago. Here she talks about her experience… Read More
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Practice management
Thirty years of dentistry = decades of change
As she begins her 30th year working in dentistry, Jo Phillpot, Business Development Consultant at DPAS, reflects on the changes that have occurred and how the profession has adapted to meet them… In 1989 Margaret Thatcher was still the Prime Minister, the EastEnders character Dirty Den seemingly died, and the Berlin Wall fell after 28… Read More
What the employment status means for associates and principals
Louise Beddow seeks advice and clarity on the implications of the review into associates’ employment status… There have been several indicators recently that change could be afoot for associates in terms of their self-employed status. In the courts, Uber lost an appeal against a ruling that two of its drivers were ‘workers’ rather than self-employed,… Read More
The evolution of the practice manager
Louise Beddow and Lisa Bainham discuss the changing nature of the practice manager role and the challenges they face today… The practice manager acts as a kind of ‘eye in the sky’ in the business, with oversight across all areas and ensuring things run smoothly to keep patients and staff happy. Often, on top of… Read More
Teamwork that goes beyond the practice
Tracy Webb asks Emma Nash, Practice Manager at Martock Dental, to share her thoughts on the importance of support from outside the practice… Having a supportive, strong team can help your practice to thrive, as everyone works together and is focused on the same goal. Plus, it generally makes for a happier atmosphere, and a… Read More
Three quick tips on delegating effectively
As the profession of dentistry has changed over the years so has the role of practice manager, becoming increasingly varied and more powerful. The rise of compliance, changes to regulation, and growing competitiveness of the market, means a practice manager has more items on their ‘to-do list’ than ever before. This is where the need… Read More
