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Tags > Relationships

Relationships

Three things to check if your social media is working for you

6th August 2019 By Connie Hopper Leave a Comment

Connie Hopper shares her thoughts on the key things to monitor to make sure your social media efforts are bringing rewards… Dentistry is a relationships business. The stronger your connections are to your patients, the more loyal they are and the more likely they will be to refer your practice to friends and family. And,… Read More

The support system that helps me to manage our practice

10th April 2019 By Deborah Bell Leave a Comment

The support system that helps me

Deborah Bell talks to Lisa Guthrie about her move from dental nurse to practice manager and how extra support helped her… The journey from dental nurse to practice manager is the road well-travelled. It’s the route which many practice managers take and, indeed, it was the one I took while working in practice. Taking on… Read More

Teamwork that goes beyond the practice

18th September 2018 By Tracy Webb Leave a Comment

Temwork that goes beyond the practice

Tracy Webb asks Emma Nash, Practice Manager at Martock Dental, to share her thoughts on the importance of support from outside the practice… Having a supportive, strong team can help your practice to thrive, as everyone works together and is focused on the same goal. Plus, it generally makes for a happier atmosphere, and a… Read More

How to stay one step ahead of the competition!

14th May 2018 By Jo Phillpot Leave a Comment

When I first began working in dentistry in 1989, the marketplace was nowhere near as competitive as it is today. Not only are there more private practices and corporates around, but patients are also savvier. All of which means today’s practice needs to work that little bit harder to attract and retain patients. One of… Read More

How enticing is your practice’s front desk team?

12th March 2018 By Ian Eslick Leave a Comment

In any consumer experience, we all expect a warm welcome – whether it is the waitress taking our order or the booking agent at the airline check-in desk. The front-of-house experience is, essentially, the ‘shop window’ of any business. Relationships are made or broken at this initial introduction. The first greeting in a crowded and… Read More

Trust – hard to build, easy to lose…

5th February 2018 By Deborah Bell Leave a Comment

The number one ingredient when building strong and productive relationships is trust – and it’s certainly no secret that dentistry is one of those professions that thrives on such trusting relationships. In the dentist-patient relationship, trust comes from the assurance around patient confidentiality, from conducting procedures that are in the patient’s best interest and, understandably,… Read More

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