Jo Phillpot explores an empathetic principle, set out by Nicki Rowland in a recent webinar, to help you reopen and bring back your team in a positive way… Dental practices across the UK are reopening their doors once more, not only to the public, but to a new set of challenges that might make the… Read More
Warning: call_user_func_array() expects parameter 1 to be a valid callback, function 'sp_breadcrumb_home_link' not found or invalid function name in /home/dpasblogcleardev/public_html/wp-includes/class-wp-hook.php on line 289
Team
Supporting dentists during COVID-19
We are all living in extraordinary times at the moment. The changes brought about by COVID-19 have been far-reaching and it’s hard to think of anything that hasn’t been impacted by the pandemic. Trying to run a business and deliver healthcare services during this time is about as challenging as it gets. At DPAS we’re… Read More
Three steps to an easier recruitment process
Jo Phillpot shares her advice on how to make finding your next team member a smooth process… If ‘teamwork makes the dream work’, then recruitment can sometimes be the stuff of nightmares. A strong team makes a practice run smoothly and efficiently, so when there is a gap to fill it can feel like a… Read More
Getting down to business with Tracy Webb
Tracy Webb has more than 25 years’ experience working in mixed practices in roles including dental nurse, receptionist, practice manager and oral health educator. She also has over 12 years’ experience working at DPAS where she has shared her passion for guiding practices to improve their performance and grow both patient numbers and profits. Below,… Read More
The fine line between friend and colleague – and how to strike the right balance
I started working as a dental nurse 20 years ago and have made strong friendships within the practice over the years. After going on maternity leave I was asked to come back as the practice manager. I had a very close bond with one particular nurse and I knew that this could change the dynamic… Read More
What kind of training should you be investing in?
There’s an often-quoted story where a CEO asks, ‘What if we train our staff and they leave?’, and the CFO replies, ‘What if we don’t and they stay?’… It’s a scenario that many people involved with running a business may feel familiar with. Training is an investment of time and money, and it can run… Read More
