We are all living in extraordinary times at the moment. The changes brought about by COVID-19 have been far-reaching and it’s hard to think of anything that hasn’t been impacted by the pandemic. Trying to run a business and deliver healthcare services during this time is about as challenging as it gets. At DPAS we’re… Read More
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Teamwork
Six small things that make a big difference in your practice
When it comes to making changes to improve the patient experience, they don’t always have to be big investments or grand gestures. There is a time and a place for making bigger changes, for example if your practice is in need of a full rebrand or refurbishment. However, sometimes just introducing small changes to what… Read More
Make your morning huddles quick but effective
Deborah Bell speaks to Niki Boersma about how to run short morning huddles that improve practice management… A morning huddle or team meeting can bring many benefits to efficiently managing a practice. But time can often be a barrier as most practices are already busy and many can feel that it would simply cut into… Read More
Three steps to an easier recruitment process
Jo Phillpot shares her advice on how to make finding your next team member a smooth process… If ‘teamwork makes the dream work’, then recruitment can sometimes be the stuff of nightmares. A strong team makes a practice run smoothly and efficiently, so when there is a gap to fill it can feel like a… Read More
Do your patients know about your plan?
To grow the number of patients on your dental payment plan, you need a structured approach. Once the plan has been in place for a while and an embedded part of your practice, it can be easy to lose focus on it. Because it’s familiar to you, you can fall into a trap of thinking… Read More
Getting down to business with Tracy Webb
Tracy Webb has more than 25 years’ experience working in mixed practices in roles including dental nurse, receptionist, practice manager and oral health educator. She also has over 12 years’ experience working at DPAS where she has shared her passion for guiding practices to improve their performance and grow both patient numbers and profits. Below,… Read More



