I started working as a dental nurse 20 years ago and have made strong friendships within the practice over the years. After going on maternity leave I was asked to come back as the practice manager. I had a very close bond with one particular nurse and I knew that this could change the dynamic… Read More
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Teamwork
Getting down to business with…Jo Phillpot
Jo Phillpot celebrated her 30th anniversary of working in dentistry in 2019. During her 19 years working in both NHS and private practices she has been a dental nurse, oral health educator and practice manager. For the past decade she has been a Business Development Consultant at DPAS where she uses her expertise to support… Read More
What kind of training should you be investing in?
There’s an often-quoted story where a CEO asks, ‘What if we train our staff and they leave?’, and the CFO replies, ‘What if we don’t and they stay?’… It’s a scenario that many people involved with running a business may feel familiar with. Training is an investment of time and money, and it can run… Read More
My typical day managing a dental practice
What does a typical day managing a dental practice look like? Well the first thing to say really, is that no two days are the same – ‘curve balls’ constantly and consistently come along, smashing your well-laid plans to pieces. Be prepared for that and learn to roll with the punches, getting stressed or angry… Read More
Getting down to business with Deborah Bell…
Deborah Bell has more than 25 years’ experience working within dentistry, including 15 years in practice. She has spent time in both NHS and private practices, and worked in numerous roles including receptionist, dental nurse and practice manager before becoming a Business Development Consultant at DPAS 10 years ago. Here she talks about her experience… Read More
Getting down to business with Connie Hopper
Connie Hopper has been a Business Development Consultant for DPAS for two years. With a background in marketing and a degree in business management she has the knowledge to help practices with their branding, marketing strategy and website, to help grow their patient numbers. Here, she shares her thoughts on how everything from formulating your… Read More
